Frequently Asked Questions
    How to become a Member?
    You can become a member by clicking on the link Become Member it’s free on the top of the home page. You will also be given an option to login if you select any service on the site. If you are already a member you can login by entering your user name and password. If you are not a member you should register to be a member by clicking “Register here”
    Registration to www.astrosagar.com is very simple you just need to follow two steps.
    Step 1. After choosing Register here a form will open up. You should fill in
  • Your full name
  • User ID (this is your identity with www.astrosagar.com). The ID chosen has to be unique. If the ID chosen is available you will be assigned this ID or else you have to choose other ID.
  • Enter your Email ID.
  • Confirm your E-mail ID
  • Enter the code as written above
  • Click on the (right) button.
  • Automatically your ID will be registered and an E-mail will go to your E-mail ID confirming your registration.
  • You will receive a unique password that has to be used to login to your account.
    Step 2. Here, you will be asked to complete your registration.
    This feature is designed to verify your E-mail ID, because all the correspondence, reply to queries will be delivered to your E-mail ID entered while registering with our site.
    Select the Password sent to you. Then click on the following option
    Click here to update your profile and to complete your registration. The login page will be opened by clicking on the link.
    You should fill in:
    User name: (The ID with which you created your login, it is also available on the E-mail)
    Password: (as received on your E-mail, you can copy paste from your E-mail)
    Then enter by clicking on (right) button below or by <enter>
    You will enter into your member’s account
  • You are requested to change your password. This can be done by selecting change your password option on the left hand side. Please enter the Password as sent to you by E-mail in the field “Old Password” and in the “New Password” you have an option of setting your own password (the password should be between 6 to 12 letters).
  • You should not share your password with anyone and keep it secret (try to create a password which is difficult for others to know).
  • In case you at any time forget your password you can retrieve the password by clicking on Forget Password link. You need to enter your login ID and your E-mail ID. Your password will be automatically sent to your E-mail ID.
  • You are requested to update your profile by filling in your details by clicking on the Update Profile option on the left hand side.
    How to place an order with the site?
  • Only members can place order with the site.
  • You can select any service from the list of services on the home page.
  • If you are already logged in you can directly proceed with the order by filling in the necessary details. If you are not logged in you need to login first by entering your User name and Password (thereafter, you will be guided to Order Form).
  • In the Order Form fill in your Name, Date of Birth, Place of Birth, Your Query, Your Past Event (this is needed to assess your problems and to verify your horoscope).
  • Then you will be given the option to select the astrologer by clicking on the drop down Menu. If you do not choose Any Astrologer your query will be answered by any astrologer available then.
  • After filling in all the details you should click on Continue option at the bottom page.
  • The site will generate a Unique order Id for your question and will send this ID to your E-mail (confirming the order). This ID is important for any feedback or query.
  • Now you should proceed with the payments by clicking on the Paypal (Buy Now) button. For details about payment option you can click on the following link Payment Options
  • After making the payment your order will be taken as complete.
  • We will respond to your query within a maximum period of 48 hours from receipt of money in our accounts.
  • When the astrologer responds to your query you will get an E-mail from our site that your query has been answered. You can click on the link to read your report. Your order can also be viewed by login into your members account from Search Orders.
    If you have any further queries or suggestion write to us at info@astrosagar.com and for any customer service write to us at customercare@astrosagar.com
    Regards,
    Astrosagar Team